The worst-rated GP surgeries in Wirral have been revealed by the latest GP Patient Survey.
The NHS England figures mark an improvement in overall patient satisfaction, which in 2023 was at its lowest in five years, however, not all patients were happy with their local service.
The survey received 699,790 responses from patients aged 16 years or over who are registered with a GP practice in England. This year’s survey is the first in a new time series and was redeveloped to’ make sure it continues to reflect how primary care services are delivered and how patients experience them’.
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The results show an improvement in patient satisfaction, with 73.9% of patients rating their GP practice as ‘good’ or ‘very good’ in 2024 - up from 71.3% in 2023 and 72.4% in 2022. But, what are the worst-rated GP practices in Wirral?
Below are eight of the worst-rated* in the area, ranked by the percentage of people who rated the service as ‘fairly poor’ or ‘very poor’. Is your local practice on the list? *Please note, data was not available for all local surgeries.
5. Vittoria Medical Centre G, Birkenhead
17% of patients surveyed said their overall experience at Vittoria Medical Centre G, Vittoria Street, was fairly poor or very poor. | Google Street View
6. Devaney Medical Centre, Oxton
17% of patients surveyed said their overall experience at Devaney Medical Centre, Balls Road, was fairly poor or very poor. | Google Street View
7. Liscard Group Practice, Wallasey
16% of patients surveyed said their overall experience at Liscard Group Practice, Mill Lane, was fairly poor or very poor. | Google Street View
8. Leasowe Medical Practice, Leasowe
15% of patients surveyed said their overall experience at Leasowe Medical Practice. Hudson Road, was fairly poor or very poor. | Google Street View