The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, reveals how patients in Liverpool really feel their GP surgeries are performing.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathered information on patients’ overall GP experiences as well as a number of other questions including helpfulness of reception and ease when booking appointments.
The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).
Here, we reveal the 14 surgeries in Liverpool where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.
5. Islington House Medical Centre, Everton
66% of patients said the reception team was ‘very helpful’, while 28% said they found the team ‘fairly helpful’. | Google Street View
6. The Ash Surgery, Aigburth
62% of patients said the reception team was ‘very helpful’, while 33% said they found the team ‘fairly helpful’. | Google Street View
7. Albion Surgery, Liverpool
62% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’. | Adobe Stock
8. Sefton Park Medical Centre, Smithdown Road
61% of patients said the reception team was ‘very helpful’, while 33% said they found the team ‘fairly helpful’. | Google Street View