The top GP surgeries in St Helens have been revealed by the latest GP Patient Survey. The NHS England figures, released in July, mark an improvement in patient satisfaction which in 2023 was at its lowest in five years.
The 2024 survey received 699,790 responses from patients aged 16 years or over who are registered with a GP practice in England. This year’s survey has been redeveloped to ’make sure it continues to reflect how primary care services are delivered and how patients experience them’.
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The results show an improvement in patient satisfaction, with 73.9% of patients rating their GP practice as ‘good’ or ‘very good’ in 2024 - up from 71.3% in 2023 and 72.4% in 2022. But, where are the highest-rated GP practices in the St Helens borough?
Below are the top* 11 in the area, ranked by the percentage of people who rated the service as ‘fairly good’ or ‘very good’. Is your local practice on the list? *Please note, data was not available for all local surgeries.
5. Parkfield Surgery, St Helens WA10 2DJ
90% of patients surveyed said their overall experience at Parkfield Surgery, Crab Street, was fairly good or very good. | Google Street View
6. The Crossroads Surgery, Rainhill L35 4LL
90% of patients surveyed said their overall experience at The Crossroads Surgery, Warrington Road, was fairly good or very good. | Google Street View
7. Lingholme Health Centre, St Helens WA10 2HT
86% of patients surveyed said their overall experience at Lingholme Health Centre, Atherton Street, was fairly good or very good. | Google Street View
8. Newholme Surgery, St Helens WA10 2DJ
83% of patients surveyed said their overall experience at Newholme Surgery, Crab Street, was fairly good or very good. | Tyler - stock.adobe.com (illustrative purposes only) Photo: Tyler Olson - stock.adobe.com