The top GP surgeries in St Helens have been revealed by the latest GP Patient Survey. The NHS England figures, released in July, mark an improvement in patient satisfaction which in 2023 was at its lowest in five years.
The 2024 survey received 699,790 responses from patients aged 16 years or over who are registered with a GP practice in England. This year’s survey has been redeveloped to ’make sure it continues to reflect how primary care services are delivered and how patients experience them’.
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The results show an improvement in patient satisfaction, with 73.9% of patients rating their GP practice as ‘good’ or ‘very good’ in 2024 - up from 71.3% in 2023 and 72.4% in 2022. But, where are the highest-rated GP practices in the St Helens borough?
Below are the top* 11 in the area, ranked by the percentage of people who rated the service as ‘fairly good’ or ‘very good’. Is your local practice on the list? *Please note, data was not available for all local surgeries.
9. Hall Street Medical Centre, St Helens WA10 1DW
82% of patients surveyed said their overall experience at Hall Street Medical Centre, Hall Street, was fairly good or very good. | Google Street View
10. Eccleston Medical Centre, Eccleston WA10 5RG
82% of patients surveyed said their overall experience at Eccleston Medical Centre, Millsfield Court, was fairly good or very good. | Adobe Stock (illustrative purposes only)
11. Bethany Medical Centre, St Helens WA10 4GW
80% of patients surveyed said their overall experience at Bethany Medical Centre, Grafton Street, was fairly good or very good. | Google Street View