All outpatient appointments cancelled as Arrowe Park Hospital hit with 'cyber attack'

Wirral University Teaching Hospital Trust said the incident began on Monday evening (November 25), with staff members at the hospital telling LiverpoolWorld that a “cyber attack” had caused the computer systems to go down.

The Trust - which comprises Arrowe Park Hospital, Clatterbridge Hospitals and the Wirral Women and Children's Hospital - confirmed that a “major incident” had been declared at “for cyber security reasons.”

Sharing an update on social media on Tuesday (November 26), a spokesperson for Wirral University Teaching Hospital Trust said: “All outpatients scheduled today are cancelled. We apologise for any inconvenience caused and will contact affected patients as soon as possible to rearrange.

“We urge all members of the public to attend the Emergency Department only for genuine emergencies. For non-urgent health concerns, please use NHS 111, visit a walk-in centre, urgent treatment centre, your GP, or pharmacist.”

Patients due to have outpatient appointments at Clatterbridge told LiverpoolWorld they had been contacted to reschedule, while many patients took to social media to say they had been “turned away” from their early morning appointments at Arrowe Park.

LiverpoolWorld has contacted Wirral University Teaching Hospital Trust for further information about the incident, including whether further appointments this week will be impacted.

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