Primark shoppers in Liverpool will see a major change in the coming weeks, with the retailer set to close one of its concessions.

The first WornWell concession, by the Vintage Wholesale Company, opened in Birmingham in August 2022 followed by further opening in top cities like Manchester and Bristol.

Liverpool became the seventh WornWell location in June 2023, with the Primark store on Church Street offering pre-loved clothing on the lower ground men’s floor as part of a £3m investment.

The revamp also saw the store expanded to over 94,000 sq ft across five floors, with Primark’s Home department moving from a small section on the top floor to its own dedicated space in “prime” ground floor territory and Tasty by Greggs opening on the second floor.

At the time, Primark said the WornWell concession had “been popular with customers in other locations including London, Manchester, Birmingham, Cardiff and Bristol, establishing it as a go-to destination for vintage clothes and allowing customers to create unique looks by mixing old with new fashion”.

Wornwell at Primark. Image: Primark | Primark

Now, Primark has confirmed it is closing all WornWell concessions, including inside the Liverpool store, and said customers may see the closure of other concepts “over the next 12 months”.

A spokesperson for Primark said: “We know how important our stores are to our customers and we're constantly reviewing them to ensure we provide the best shopping experience. As we’ve expanded our own product offering, we are adapting our spaces so that each store is best set up to cater to local customer preferences.

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“As part of this, we have been reviewing our in-store concessions and considering how we maximise and best use the space we have in our stores. Over the next 12 months customers will see the closure of some concessions, including WornWell. These decisions are being informed by the size and location of each store.

“We’re committed to working with our valued partners to manage this process with care and transparency, supporting them throughout.”

All seven in-store WornWell concessions in the UK and Republic of Ireland will be closed by March 2026, with Primark adding that the decision to do so had been “difficult”.